Key Responsibilities

• Act as the HR point of contact for the Mumbai office
• Handle employee grievances and resolve issues effectively
• Manage employee onboarding and exit processes end-to-end
• Prepare HR letters and documentation (offer letters, confirmation letters, exit letters, etc.)
• Coordinate and manage the BGV process for new joiners
• Support attendance and payroll coordination along with statutory compliances
• Drive and manage employee engagement initiatives
• Independently plan and execute monthly, quarterly, and annual employee events and celebrations
• Address employee queries independently through verbal and written communication
• Ensure smooth day-to-day HR operations and employee lifecycle management

Essential Skills & Competencies

• Excellent written and verbal communication skills
• Strong interpersonal and influencing skills
• Ability to work independently and handle multiple responsibilities
• Mature personality with a positive attitude
• Strong people management and coordination skills
• Ability to engage effectively with employees across levels

Soft Skills

• Good attitude and professional approach
• Strong interpersonal and people-handling skills
• Mature, confident, and approachable personality
• Ability to influence and work collaboratively with teams

Domain Knowledge

• HR operations experience

Technical Skills

• Working knowledge of MS Office (Excel, Word, PowerPoint)
• Hands-on experience with HRMS
• Good understanding of Attendance, Payroll, and Statutory Compliance
• Exposure to Background Verification (BGV) processes

Educational Qualification

• MBA in Human Resources
• Professional certification in HR will be an added advantage
• Strong working knowledge of MS Office